App won’t open

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  thevicomalley · Member · September 3, 2023 at 11:47 pm

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  Hi, I just downloaded the most recent version of the app and now the app won’t open. If I delete the app and re-install will I lose any data? I’m a premium subscriber.

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  nbradbury · Staff · September 5, 2023 at 1:38 pm

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  Hello!

  If you’re a premium subscriber, you’re logged in, and you’ve synched all journals, removing the app shouldn’t lose your data.

  But just to be safe, I recommend verifying that everything is synched by checking our Web or Mac app before deleting the iPhone app.