App update is not loading properly
-
The latest update is stuck in loading. I cant get into the app. I just paid a yearly subscription for something that doesnt work.
-
I understand how frustrating it must be to see the ‘loading’ animation for Day One without any progress. Is this happening on your Apple device?
App downloads are managed by the App Store, and unfortunately, this issue seems to be affecting several apps, not just Day One. We’ve heard reports from other companies experiencing similar problems.
Some users have found success by following the troubleshooting steps in this article: https://techwiser.com/fixes-for-slow-app-store-downloads-and-updates-on-iphone-and-ipad/.
If the issue persists after trying those suggestions, we recommend reaching out to Apple Support directly. They can investigate further and provide more specific assistance.
We appreciate your patience while this issue is resolved. If you have any other questions in the meantime, please don’t hesitate to let us know.
Day One Forums 