App Unexpectedly Closes
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When I open Day One on my iPhone, and it unexpectedly closes. I have looked at the forums and can’t seem to find any help. I have tried restarting my phone, updating my phone, and updated the app to 2024.15. When I looked at the help guide and chatted with the AI assistant, both said to email support from my app. How am I supposed to email from my app when it won’t even open?
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I figured out how to access the support page from my Mac’s app. It is under ‘Help’ if anyone needs this information in the future!
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Thanks for letting us know. We are glad you were able to contact support. A Happiness Engineer will be with you as soon as possible.
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