App cancellation

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  angelikacepinska · Member · April 26, 2023 at 5:10 am

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  Hi there , I kept cancelling my subscription but I still got the money taken off my account. I would like a refund as today the money have been taken off my account and today I am writing to you that I do not wish to subscribe for the year. I don’t know what else I can do.
  I hope someone can help me out please.
  

  kind regards

  Angelika

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  staff-therezzap · Staff · April 26, 2023 at 10:16 am

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  Hi Angelika,

  Thank you for reaching out to us about this. I’ve had a look and I can’t find a Day One account under your email address used for the forums. I’m going to send you an email directly so we can gather some information from you to find this payment and get it sorted.

  Please keep an eye out for an email from the Day One support team.

  Cheers!