All but 4 journals disappeared on new device

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  naitouchsky · Member · January 22, 2024 at 4:40 pm

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  greetings,

  I had a phone fail suddenly and I got the replacement phone but when I log in to Day One, all but about 3 journal logs have disappeared. Any idea on what’s going on or how to restore my other logs?

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  staff-reid · Staff · January 30, 2024 at 7:11 pm

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  Hello @naitouchsky,

  We’ll do our best to help you with this. Because we will need account information, our team will email you shortly to get more information.