Account Status After Getting a New Encryption Key

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  poripa · Member · June 15, 2024 at 5:54 am

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  According to this article, getting a new encryption key involves deleting the account, creating a new account, and then changing the account information to the previous email.

  I’m a Plus user. If the above procedure is followed, will the Plus status be restored when changing to the previous email?

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  staff-bluejay · Staff · June 18, 2024 at 4:38 am

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  Hi there,

  If you delete your account and create a new one, your Plus status may not necessarily be automatically restored. The Plus status is tied to the Apple ID that was originally used to purchase Day One, not to your Day One account.

  To restore your Plus status after creating a new account, you would need to follow these steps:

  1. Restore Purchases:
     • iOS: Go to Day One > Settings > Advanced > Restore Purchases.
     • macOS: Go to Day One > Settings > Advanced > Restore Purchases.
  2. If restoring purchases does not work, you can follow the detailed steps provided in this guide: Restoring Plus (legacy) Features.

  Let us know if you need further assistance,