Account Email no longer valid

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  petemacw · Member · January 18, 2024 at 3:19 pm

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  hi there, I changed my email and forgot to update it in Day One before the old email became invalid. How can I update my email address to my new one in my Day One account?

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  staff-bluejay · Staff · January 22, 2024 at 6:29 pm

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  Hi @petemacw,

  You can try logging in with the old email address and password to login and update your email address at dayone.me/settings.

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  5nq497v5kw · Member · February 4, 2024 at 11:10 pm

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  I am experiencing the same issue. It will not allow me to log in with old email and password because it automatically sends an email to the old password which i do not have access to. I am logged in the app on my phone but there is no option to update to a new email address because the email and other account information is greyed out.

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  5nq497v5kw · Member · February 4, 2024 at 11:12 pm

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  *It automatically sends an email to my old email address prior to prompting me to put in the password before I can continue.

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  5nq497v5kw · Member · February 4, 2024 at 11:21 pm

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  If you used an Apple ID to log in before select that option after selecting “Account Details” under the Sync Tab. It prompted me to use my updated Apple address and logged me into the web platform where I was able to update my email and name accordingly. Hope this helps you!