Account deleted and journal entries deleted
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Hi all,
I used Day One (premium initially, then moved to the free version) in 2019 for six months. I don’t recall if I saved the information locally, or to the server. I recently went to log back into Day One to try and download everything again.
My journal entries are missing.
I tried to log in and it looks like there is not an account associated with my email, even though I had to use my email to download the application and use Premium. Is there any way to locate my 2019 entries? Thank you.
Kelsey
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Hi Kelsey! I believe I found your email to support. Since this is discussing account recovery, we will help you via email. Please let us know if you do not receive our email reply.
For others that may be looking for support for missing entries, this guide has all recovery options: https://dayoneapp.com/guides/troubleshooting/data-loss-and-recovery-options/